Delivery & Returns

Shipping

We presently only ship to all countries in the European Union as well as the United Kingdom and currently offer free shipping.

On receipt of your order you will receive an e-mail confirmation within 48 hours and your order will be processed as soon as possible.

Your package will be shipped by DHL between Monday and Friday. Please allow 1 to 7 business days for delivery.

Returns & exchanges

We hope you will love everything you ordered, however, should this not be the case you can return or exchange your order within 14 days of receipt.

Items must be returned clean, unworn with tags and attached seals, in the original packaging.

Shoes should be tried on a carpeted surface and can only be returned in their original, undamaged shoe box.

Please use the return form found here or write us by e-mail at contact@7-9quaimalaquais.com indicating the item(s) you wish to return or exchange.

Contact DHL via the website www.dhl.com to arrange a pick-up. The return is free of cost.

Once your return is received and inspected, you will be notified by e-mail. If returned goods are approved, your refund will be processed to your credit card.

For more information on delivery and returns, please see our General Terms and Conditions.